Online Ticketing Help
Please note that the Moreton Bay Expo uses an online ticketing platform called LUP. Should there be an issue with your online tickets please direct your questions to them.
Q: I sent my ticket to the wrong email address. What can I do?
A: Please click here.
Q: I can’t find my tickets. What should I do?
A: Please click here and request they be sent again.
Q: The online ticketing website won’t work for me. What can I do?
A: Please click here and explain what is happening.
Q: Can I get a refund on my ticket?
A: Please refer to our conditions of entry for more information.
Q: I purchased more than one ticket, how do I register my other tickets?
A: You will be emailed a PDF version of your tickets. On the Non Registered Ticket, it will contain a link you can visit online to register those tickets. You can also take your unregistered tickets to the iPad Registration Zone (inside the Pavilion) at the Event.
FAQ’S
Q: How do I get to the event?
A: The event is held at the Redcliffe Showgrounds, Corner of Scarborough Road and Lamington Drive, Redcliffe, Brisbane, Queensland, 4020. Click here for more details.
Q: Can I get a multiple day ticket?
A: Yes, on your way out make sure you ask at the gates to get your FREE weekend pass.
Q: How much does it cost?
A: Adults $12, Seniors Card $10 and children 16 and under are free with an adult.
Q: Is there parking available at the event?
A: Information regarding parking will be released closer to the event.
Q: What are the opening hours?
A: Friday 8:30am – 4:00pm, Saturday 8:30am – 5:00pm & Sunday 8:30am – 4:00pm
Q: How do I get a copy of the Event Guide?
A: The Event Guides will be distributed within the South East Queensland Region days priort to the event opening with extra copies available at the Event entrances.
Q: Is there a list of exhibitors?
A: Yes, there will be a list of exhibitors in the Event Guide. There is also a list available online, click here to view it.
Q: How do I know when the entertainment is on?
A: All entertainment running times are published in the Event Guide (available at the Event entrances).
Q: Is there food available at the event?
A: Yes there is a number of different food stalls at the event.
Q: Are pets allowed at the event?
A: No dogs or other animals are allowed within the event (except registered guide, hearing or assistance dogs). For details on conditions of entry, click here.
Q. Can I Smoke at the event?
A. No. Smoking (inlcuding e-cigarettes) inside the event precinct or within 10 metres of the event entrances is prohibited.
